Terms and Conditions

This website is owned and operated by Miranda Dunn Limited. Company Registration:7449913. VAT Registration GB 107339133.

Before placing an order with Miranda Dunn Limited you must make sure to read and agree to these terms and conditions. If you are unhappy with any aspect of these, then you should contact our customer service via email at Miranda@Mirandadunn.com before placing your order with us.

 

Buying products on our website
After placing an order with us, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. 

We must receive payment in whole for the goods that you order before your order can be accepted. Once payment has been received by us, and availability of the product you have ordered is verified, we will send you an email confirming that your order has been accepted and will be dispatched after 3 weeks due to each order being 'made to order". Our acceptance of your order brings into existence a legally binding contract between us.

Availability

All items are subject to availability. We will inform you as soon as possible, before accepting your order, if the goods you have ordered are not available.

Prices and Payment

All prices on the Mirandadunnlondon website are given in British Pounds Sterling (£) and are shown inclusive of UK sales tax (VAT) at the current rate of 20% but exclusive of delivery costs. 
Please see the Shipping section in FAQS for current delivery costs and dates. 
 
If your order is being dispatched to a destination outside the European Union (EU) then VAT will be deducted at the checkout stage and this will be shown on your invoice. If your order is being dispatched to a country which is a member state of the EU then the total price will include VAT at the current rate.
 
Please note Miranda Dunn London has no control over any customs or import duties that could be levied when the package reaches your destination country and for which you will be liable.
 
You must pay by debit, credit card or via Paypal at the time of the order. 

Cancellation and returning of Goods

Unfortunately due to the nature of these coats being 'made to order', cancellations and returns cannot be accepted. 

 

Faulty Goods

All items returned as faulty will be inspected and any items deemed subject to wear and tear will not be accepted as faulty. We will replace a faulty item if a replacement is in stock and available. If you wish to be sent a replacement, please make your request clear when emailing to receive your Returns Number. 
 
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.